Parts Manager

2025-11-07
Join us as a Parts Manager for the Crossroads region.

As a parts manager overseeing the Crossroads region you will proactively develop and strengthen business relationships with both existing and potential aftermarket customers, with the aim of promoting the company’s parts offering and increasing parts sales. This includes driving workshop labour revenue through the sale of “fitted” options, enhancing customer value and convenience.


The role supports the Group Aftermarket structure by achieving defined sales and profitability targets, while consistently improving the customer experience and satisfaction levels. Additionally, the role is responsible for managing key operational areas including parts administration, warehousing, back counter operations and VMU parts support. This will be done in close collaboration with the Depot Manager and Group Parts Manager to ensure efficient and effective service delivery.

 

Whilst your time will be predominantly spent in Head Office, you must be prepared to travel across the group to support the parts function.

 

About You
Alongside a strong commercial parts background, the ideal candidate will demonstrate:

✅ Leadership & team management.
✅ Commercial awareness.

✅ Customer focus.

✅ Technical knowledge.

✅ Operational excellence.
✅ Systems & process competence.

✅ Communication & influence.

✅ Adaptability & initiative

 

What Do We Offer?

✅ Company Car
✅ Loyalty bonus.

✅ Tool allowance.

✅ Fully equipped workshop.
✅ Management training programme
✅ Excellent contributory pension scheme.

✅ Rewards gateway platform available for scheme members. 

✅ Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist.

 

Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
 

For more information please contact Jen Stephenson on 07870 574684 or you can send your CV to info@crossroads.co.uk