This exciting and challenging role will entail planning and organisation. The successful candidate will have a positive, ‘can do’ attitude & willingness to work as part of an effective team. You should be a good team player & exceed customer expectations in delivering a 1st class service. Communication internally & externally will be a key.
The Role
- Book in vehicles using the planner for repairs, servicing & MOT, inconjuction with the workshop. - Liaise with the customer, advise on progress, seek authority to carry out further repairs.
- Proactively contact the customer to ensure that the customer is satisfied with work completed.
- Service administration duties.
- Ordering parts.
- Maintain our customer satisfaction performance.
Hours
Monday to Friday 08.00am until 17.00pm
Essential Requirements
- A “can do” attitude.
- Able to work on own initiative.
- Able to problem solve effectively.
- Enthusiastic.
- Computer skills advantageous.
- Extremely well organised and able to prioritise.
- Attention to detail.
Benefits
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
For more information please contact Jen Stephenson on 07870 574684 or you can send your CV to info@hartshorne.co.uk