You will be responsible for identifying, sourcing, pricing and supplying parts efficiently and accurately, ensuring customers receive the right solution first time, every time. You’ll build strong customer relationships through face-to face interactions, customer visits, proactive sales calls and promotional activities, helping to maximise sales opportunities and customer satisfaction.
You’ll also prepare quotations, support business development initiatives, and champion Volvo Genuine Parts and current promotions. In addition, you will need an understanding in how to maintain accurate stock levels, while ensuring administrative, warranty and contract processes are completed to a high standard. If you have a passion for customer service, enjoy building relationships, and thrive in a commercially focused environment, we’d love to hear from you.
About You:
✅ Outgoing and friendly with a positive attitude.
✅ Willing to learn and develop new skills.
✅ A strong team player who works well with others.
✅ Committed to delivering first-class customer service.
✅ Focused on exceeding customer expectations.
✅ Commercial parts experience or experience in a similar role is a distinct advantage however full training will be provided
Hours of work:
Monday to Friday: 9.00am – 6.00pm
1 in 3 Saturday mornings: 8.00am - 1.00pm
Benefits:
✅ Excellent contributory pension scheme.
✅ Holidays increase with length of service.
✅ Excellent in house and Volvo product training programme.
✅ Rewards gateway platform available for scheme members.
✅ Access to Les Mills and House of Wellbeing classes through the GoJoe app.
✅ Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician, and dentist.
The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
For more information please contact Jen Stephenson on 07870 574684 or you can send your CV to info@hartshorne.co.uk