Volvo 7 Customer Commitments
A warm Welcome
We commit to always meeting our customers in and polite and professional manner, no matter whether they are regular customers, or meeting us for the first time.
Match customer needs
We strive to understand customers' total business. We commit to offer advice and deliver solutions based on our customers' needs to improve their business.
We value clarity and commit to reaching a clear agreement on what to deliver.
We are transparent. If circumstances are changed, we explain the situation and reach a new agreement togther with the customer.
Right first time
We deliver quality products and services. We commit to perform required activities to deliver right first time.
First Class Delivery
We promise first class hand over of our products and services
We commit to always being easily accessible, answering requirements and handling customer feedback.