We strive to understand customers' total business. We commit to offer advice and deliver solutions based on our customers' needs to improve their business.

Hartshorne Motor Services Ltd
Hartshorne Motor Services Ltd
Hartshorne Motor Services Ltd
Hartshorne Motor Services Ltd
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Volvo 7 Customer Commitments

Volvo 7 Customer Commitments

Customer Commitments

A warm Welcome
A warm Welcome

We commit to always meeting our customers in and polite and professional manner, no matter whether they are regular customers, or meeting us for the first time.

Match customer needs
Match customer needs

We strive to understand customers' total business. We commit to offer advice and deliver solutions based on our customers' needs to improve their business.

Clear Agreement
Clear Agreement

We value clarity and commit to reaching a clear agreement on what to deliver.

Open Dialogue
Open Dialogue

We are transparent. If circumstances are changed, we explain the situation and reach a new agreement togther with the customer.

Right first time
Right first time

We deliver quality products and services. We commit to perform required activities to deliver right first time.

First Class Delivery
First Class Delivery

We promise first class hand over of our products and services

Easily acessible
Easily acessible

We commit to always being easily accessible, answering requirements and handling customer feedback.

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Volvo Logo © Copyright AB Volvo 2019
Volvo Logo © Copyright AB Volvo 2019