Retail Sales Centre

Excellence every time, with over 47,500 calls received and processed in our first year

The Retail Sales Centre offers a telephone hotline where you can order Genuine Volvo Truck, Bus, Coach and Roadcrew All Makes Truck and Trailer parts at highly competitive prices.  With over 100 combined years of Volvo Parts experience our team are fully trained to provide you with the most accurate information and helpful advice, enabling you to make the most informed decision for your needs. So to see how this new hotline from Volvo Truck and Bus Centre East Anglia can help you, just dial 0845 850 8703  or email: easalescentre@volvo.com to make your first order.

Expert knowledge when you need it

We ensure every member of our friendly team is trained to the highest level, and has detailed product knowledge. In fact, several members of the Retail Sales Centre team have transitioned over from Dealerpoint parts teams, taking with them a real understanding of your business requirements.

We have invested in the latest technology for our team to use, which means your calls will be handled more quickly and efficiently than ever before.

retail-sales-centre
Parts delivered across the region

Parts delivered across the region

The benefits are clear to see:

  • Dedicated Volvo trained parts team with the same level of parts expertise as our existing team
  • Call answered quickly and professionally
  • People and systems in place to get your people back on the road
  • Genuine Volvo and all makes parts
  • Continue to have your parts delivered direct to your premises or collect from your local East Anglia dealerpoint

With 14 parts vans dedicated to offering twice daily deliveries across the East Anglia region, we can also track progress of your order and the estimated arrival time over the telephone.